Position: Front Office Agent (Guide)
About: SH Hotels & Resorts, a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group, is currently seeking a warm and welcoming Front Office Agent to deliver impeccable service to guests from arrival to departure. The company’s culture is caring and thoughtful, driven by a mission to impact the lives of team members, create meaningful guest experiences, build community, and prioritize sustainability.
Requirements: Minimum of 1 year of hotel operations and guest service experience; ability to speak a secondary language is a plus; experience in guest or customer service; ability to work as a team player, hard worker, multi-tasker, and detail-oriented individual; flexibility to meet the demands of a 24-hour operation
Benefits: Employee discount on hotel services, Training and development opportunities, Health insurance, 401(k) retirement plan, Flexible work schedule conducive to work-life balance, Equal opportunity employer with a diverse and inclusive culture
