Position: Front Desk Weekend Lead
About: New York Sports Club, a dynamic fitness club brand with locations in the Northeast, focuses on providing fitness results, positive change, and personal connections through innovative programming and knowledgeable staff.
Requirements: 2-3 years of face-to-face customer service experience; at least 1 year of supervisory experience in a fitness, hospitality, or retail environment; Child & Adult AED/CPR certified; ability to learn and maximize POS/timekeeping/membership systems; comfortable leading outreach and referral activities; successful track record of working in a team-oriented environment; ability to handle challenging member issues with patience, tact, and professionalism; sense of urgency regarding customer service and sales results; demonstrated communication and interpersonal skills; highly organized with detail-orientation and proven follow-up skills; ability to work independently, prioritize responsibilities, and multi-task with urgency; prolonged periods of standing and working on a computer; physical demands include ability to lift up to 20 pounds, walk through all areas of the club, climbing stairs, and bending and lifting
Benefits: employee discount on gym membership, 401(k) retirement plan, flexible work schedule, health insurance, comprehensive training and development programs
