Position: Front Desk Supervisor (Closing Shift)
About: New York Sports Club, a well-established fitness club brand with a presence in the Northeast, focuses on providing members with fitness results, positive change, and personal connections through innovative programming and knowledgeable staff. Their mission is to ‘Improve Lives Through Fitness’ by upholding their values and principles with pride and integrity.
Requirements: 2-3 years of face-to-face customer service experience; at least 1 year of supervisory experience in fitness, hospitality, or retail; Child & Adult AED/CPR certified; ability to learn and maximize POS/timekeeping/membership systems; comfortable leading outreach and referral activities; successful track record of working in a team-oriented environment; ability to handle challenging member issues with patience and professionalism; sense of urgency regarding customer service and sales results; demonstrated communication and interpersonal skills; highly organized with detail-orientation and proven follow-up skills; ability to work independently and prioritize responsibilities; ability to multitask with an appropriate level of urgency; prolonged standing and computer work; physical demands including lifting up to 20 pounds, walking through all areas of the club, climbing stairs (where applicable), and bending and lifting
Benefits: Gym membership, Employee discount on food and beverages, 401(k) benefit plan, Flexible work schedule for work-life balance, Comprehensive health insurance
