Position: Front Desk Staff
About: A cruise ship company based in Miami, FL, is seeking a Front Desk Associate to join their team. The ideal candidate will be responsible for ensuring a positive experience for guests by handling check-ins, inquiries, and providing assistance as needed.
Requirements: High school diploma or equivalent; Previous experience in a customer service or hospitality role preferred; Strong communication and interpersonal skills; Ability to remain calm and professional in high-pressure situations; Excellent organizational and multitasking abilities; Proficient in Microsoft Office and reservation systems; Must be able to work a flexible schedule, including evenings, weekends, and holidays; Must be able to pass a background check and obtain necessary travel documents
Benefits: Employee discounts on cruise services, Opportunities for career growth, Paid vacation and sick leave, Training and development programs, Health insurance coverage
