Position: Front Desk Manager
About: Gaylord Palms Resort & Convention Center, located at 6000 W. Osceola Parkway, Kissimmee, Florida, United States, is seeking an Assistant Front Office Manager to join their team. This position involves administering front office functions, supervising staff, and ensuring efficient check-in and check-out processes to enhance guest and employee satisfaction while maximizing departmental financial performance.
Requirements: High school diploma or GED; 2 years experience in guest services, front desk, or related professional area. OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. Strong interpersonal skills, leadership abilities, and a commitment to exceptional customer service.
Benefits: Employee stock purchase plan at 15% discount, Life insurance, Group disability insurance, Paid parental leave, Health savings account (except for positions based out of or performed in Hawaii), Flexible spending accounts, Tuition assistance, Paid time off, Adoption assistance, Employee discount
