Position: Front Desk Lead
About: Front Desk Lead role at a global leader in third-party hotel management, responsible for overseeing Front Desk Services for guests and Associates, including training new Agents. The role involves greeting and registering guests, providing exceptional service, and managing guest accounts. The company’s portfolio includes over 1,550 hotels globally, ranging from top international brands to luxury and lifestyle hotels, with a focus on exceptional guest service and results-driven culture.
Requirements: High school diploma or equivalent required with preference for college coursework in a related field; experience in hotel or related field, especially in a leadership role; positive and customer service-oriented personality; strong multitasking, problem-solving, and communication skills; ability to handle high-pressure situations, address issues effectively, and work well in a team; familiarity with financial data and basic arithmetic functions; ability to maintain composure and professionalism under pressure; demonstrated ability to handle cash and sensitive information; valid driver’s license for business purposes; trustworthy, responsible, with sound judgment and good character
Benefits: Daily Pay available, Medical, Dental, and Vision Coverage, Short-Term and Long-Term Disability Income, Term Life and AD&D Insurance, Paid Time Off, Employee Assistance Program, 401k Retirement Plan
