Position: FRONT DESK/GUEST SERVICES REPRESENTATIVE (FULL-TIME)
About: Hyatt Hotel Corporation has redefined the hotel experience that reflects the Hindi meaning of ‘Andaz: personal style’. Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept which is growing worldwide. ‘What we play is life’ – Louis Armstrong. Personal, uncomplicated, vibrant…what do these words mean to you? Do they describe you or even more, the way you love to work and the people you want to work with? If so, then come be a part of this team! Andaz Front Desk/Guest Service Representatives (i.e., Hosts) are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives an opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties include processing forms of payment and responding to guest inquiries. Additionally, you’ll have the opportunity to serve guests by assisting with luggage handling, concierge services, check-in/check-out, managing room inventory, and more. You’ll be the face of Hyatt as an Andaz Host. If you have worked at other hotels in a service-providing role or you have an interest in creating an authentic guest experience, we’d love to hear from you! Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. The hourly rate for this position is $26.14.
Requirements: Prior hotel front desk experience a plus!; A true desire to satisfy the needs of others in a fast-paced environment; Refined verbal and written communication skills; Ability to stand for long periods; Able to lift, push and pull up to 50lbs
Benefits: Career growth opportunities, Competitive salary, Employee discounts, Healthcare benefits, Paid time off
