Position: Front Desk Clerk
About: JW Marriott Chicago, located at 151 West Adams Street, Chicago, Illinois, United States, is seeking a Guest Service Operations Associate to join their team. The JW Marriott brand is known for providing exceptional hospitality experiences in luxurious settings worldwide, where employees are valued and prioritized to ensure guest satisfaction and employee well-being. This position involves handling guest check-ins, room assignments, key activation, payments, guest inquiries, and coordinating with housekeeping for room readiness. The role also includes cashier duties, maintaining accurate records, and ensuring adherence to company policies and procedures to uphold guest safety and satisfaction.
Requirements: High school diploma or equivalent from a General Educational Development (GED) program; no prior relevant work experience required; no supervisor experience required; no specific license or certification necessary
Benefits: health insurance, flexible spending accounts, 401(k) plan, paid time off/sick leave, life insurance, disability coverage, other wellness and work-life benefits subject to eligibility, waiting periods, contributions, and general conditions
