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Front Desk Agent at Courtyard Worcester

Full-time Worcester, MA Courtyard Worcester $37,600-$47,600 per year

Position: Front Desk Agent

About: Located in Worcester, our Courtyard Worcester hotel offers smartly appointed guest rooms with plush bedding, spacious workspaces, and complimentary WiFi. Guests can enjoy Starbucks coffee, a lobby GoBoard for updates, and a newly renovated restaurant. The hotel features 700 sq ft of meeting space, a 24-hour fitness center, and a heated indoor pool. Ideal for business or leisure travelers near DCU Center and Worcester Polytechnic Institute.

Requirements: High school diploma or equivalent required; College coursework in a related field helpful; Experience in a hotel or related field preferred; Positive and upbeat personality with a desire to deliver outstanding customer service; Ability to multitask, be detail-oriented, and solve problems effectively; Strong communication skills; Proficiency in Microsoft Office suite; Willingness to work varied schedules including evenings, nights, weekends, and holidays; Understanding of hotel products and guest services; Ability to create an enjoyable work environment

Benefits: Daily Pay available, Medical, Dental, and Vision Coverage, Short-Term and Long-Term Disability Income, Term Life and AD&D Insurance, Paid Time Off, Employee Assistance Program, 401k Retirement Plan

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