Position: Front Desk Agent
About: Front Desk Agents play a crucial role in providing outstanding guest service at a hotel, ensuring a pleasant stay and efficient settlement of guest accounts. The position involves tasks such as registering guests, modifying reservations, and handling hotel operator and concierge duties, all while maintaining high room revenue and occupancy levels.
Requirements: High school diploma or equivalent required; College coursework in a related field helpful; Experience in a hotel or related field preferred; Positive and upbeat personality with a focus on exceptional customer service; Ability to multi-task, be detail-oriented, and solve problems effectively; Clear communication skills and the ability to handle stressful situations calmly; Proficiency in Microsoft Office suite; Flexible schedule including evenings, nights, weekends, and holidays; Knowledge of hotel products and guest services; Team player with the ability to create a positive work environment
Benefits: Daily Pay available, Medical, Dental, and Vision Coverage, Short-Term and Long-Term Disability Income, Term Life and AD&D Insurance, Paid Time Off, Employee Assistance Program, 401k Retirement Plan
