Position: Front Desk Agent
About: Hotel Verdant, located at 500 Main Street in Racine, WI, is seeking a detail-oriented and hospitable Front Desk Agent to join their team. The Front Desk Agent plays a crucial role in providing quality guest services, including registration, check-out, PBX operations, and mail and message services, while maintaining accuracy in daily accounting procedures. Upholding essential hospitality standards is paramount, ensuring personalized guest interactions.
Requirements: High school diploma or general education degree (GED); six months to one year related experience and/or training; ability to read, analyze, and interpret procedure manuals; strong problem-solving skills and adaptability to various situations; proficiency in operating Property Management System, capturing email, and using PBX system; physical ability to stand, walk, lift up to 25 pounds, and interact effectively with guests and colleagues
Benefits: health insurance, 401(k) retirement plan, employee discounts on hotel services, professional development opportunities
