Position: Front Desk Agent
About: The Ivy Hotel, located at 233 E Ontario St, Chicago, IL – 60611, is seeking a detail-oriented and professional Front Desk Agent to join their team. The Front Desk Agent plays a crucial role in providing exceptional guest services, handling registration and check-out processes, PBX operations, and ensuring accuracy in daily accounting procedures while upholding essential hospitality standards at all times.
Requirements: High school diploma or general education degree (GED); six months to one year related experience and/or training; ability to read, analyze, and interpret procedure manuals; strong problem-solving and organizational skills; proficiency in operating Property Management and PBX systems; physical ability to stand, walk, lift up to 25 pounds, and work in a moderate noise environment
Benefits: Employee discounts, Health insurance, 401(k) plan, Professional development opportunities