Position: Front Desk Agent
About: City Suites Hotel, located at 933 W Belmont Ave in Chicago, IL, is seeking a detail-oriented and courteous Front Desk Agent to join their team. The Front Desk Agent will be responsible for providing exceptional guest services, including registration, check-out, PBX operations, and handling mail and messages. Attention to detail and accuracy in daily accounting procedures are essential for this role, along with maintaining hospitality standards such as eye contact, smiling, and engaging with guests professionally.
Requirements: High school diploma or general education degree (GED); six months to one year of related experience and/or training. Ability to read, analyze, and interpret procedure manuals; solve practical problems and handle various situations effectively; operate Property Management System and PBX system efficiently; physical ability to stand, walk, lift up to 25 pounds, and adjust focus as needed.
Benefits: Health insurance, Dental insurance, Paid time off, Vision insurance, 401(k) with employer match, Life insurance coverage
