Position: Front Desk Agent
About: This position is for a Front Desk Agent at a hotel under a third-party management company, responsible for providing exceptional guest service and ensuring smooth operations during guests’ stays.
Requirements: High school diploma or equivalent required; College coursework in a related field helpful; Experience in a hotel or related field preferred; Positive and upbeat personality with a focus on delivering outstanding customer service; Ability to multi-task, be detail-oriented, and solve problems effectively; Clear communication and ability to handle stressful situations; Proficiency in Microsoft Office suite; Willingness to work a varied schedule including evenings, nights, weekends, and holidays; Understanding of hotel products and guest services; Ability to maintain a professional and enjoyable work environment
Benefits: Competitive salary, Professional training and development opportunities, Employee discounts on hotel services, Opportunity for career advancement, Health insurance benefits
