Position: Front Desk Agent
About: Highgate Hotels is a premier real estate investment and hospitality management company with a portfolio exceeding $20B. They are known for their expertise in the industry, providing guidance in all stages of hospitality property cycles. The company has a presence in major U.S. gateway markets, Europe, Latin America, and the Caribbean.
Requirements: College course work in related field helpful; Experience in a hotel or a related field preferred; High School diploma or equivalent required; Computer experience required; Customer Services experience preferred; Maintain a warm and friendly demeanor at all times; Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous, and service-oriented manner; Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests; Must be able to multitask and prioritize departmental functions to meet deadlines; Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner
Benefits: Competitive salary, Health insurance, Paid time off, Career development opportunities, Employee discounts
