Position: Front Desk Agent
About: Highgate Hotels is a premier real estate investment and hospitality management company known for its innovative approach in the industry. With a vast portfolio of global properties and a focus on maximizing asset value, Highgate is a trusted partner for top ownership groups and major hotel brands. The company provides expert guidance in all stages of the hospitality property cycle, emphasizing revenue generation and guest satisfaction.
Requirements: College course work in a related field helpful; Experience in a hotel or related field preferred; High school diploma or equivalent required; Computer experience required; Customer service experience preferred; Maintain a warm and friendly demeanor at all times; Must be able to effectively communicate verbally and in writing with all levels of employees and guests; Must be able to multitask and prioritize departmental functions; Approach all encounters with guests and employees in a courteous manner; Maintain high standards of personal appearance and grooming; Comply with hotel standards and regulations; Maximize productivity and identify problem areas; Handle problems effectively; Cross-train in other hotel-related areas; Maintain confidentiality of information; Show initiative in anticipating guest or operational needs; Perform other duties as requested by management.
Benefits: Competitive hourly rate
