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Front Desk Agent at Westin New Orleans

Full-time New Orleans, LA Westin New Orleans

Position: Front Desk Agent

About: The Westin New Orleans, located at the end of famed Canal Street, offers stunning views of the mighty Mississippi River and the French Quarter. With 462 rooms and suites, including a Presidential Suite, the hotel features Westin’s signature Heavenly® bedding, event space, fitness center, a lobby bar, and a new restaurant.

Requirements: College course work in related field helpful; Experience in a hotel or a related field preferred; High School diploma or equivalent required; Computer experience required; Customer Services experience preferred; Maintain a warm and friendly demeanor at all times; Must be able to effectively communicate both verbally and written; Must be able to multitask and prioritize departmental functions; Approach all encounters with guests and employees in a courteous manner; Maintain high standards of personal appearance; Maximize efforts towards productivity; Must be effective in problem-solving; Must be able to understand complex information; Must be able to cross-train in other hotel related areas; Maintain confidentiality of information; Show initiative in anticipating guest needs.

Benefits: Employee discounts, Career advancement opportunities, Health and wellness programs, Training and development programs, Competitive salary