Position: Front Desk Agent
About: Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.
Requirements: High school diploma or equivalent is required; Previous experience in a front desk, guest services, or customer-facing role within the hotel or hospitality industry is preferred but not mandatory; Excellent communication and interpersonal skills, with the ability to engage with guests from diverse backgrounds and cultures; Strong organizational and multitasking abilities to manage guest inquiries, check-ins, and other front desk responsibilities efficiently; Proficiency in using hotel reservation systems, property management systems (PMS), and other front office software; Customer-centric mindset with a passion for delivering exceptional guest experiences; Attention to detail to ensure accurate guest information, reservations, and billing; Professional appearance and conduct, with a warm and welcoming demeanor; Must be willing and able to work a flexible schedule to include nights, holidays, and weekends; Work in a fast-paced, busy, and somewhat stressful environment
Benefits: Market-competitive salary based on experience, Potential for career development and upward mobility, Inclusive work environment promoting equality and respect, Fair and simple compensation process, Salary: $20 per hour
