Position: Front Desk
About: A hotel is looking for a Supervisor to join their team under the supervision of the General Manager. The purpose of the position is to provide outstanding guest service by registering guests, modifying reservations, and handling hotel operator and concierge duties. The primary responsibilities include maximizing room revenue and occupancy while ensuring attentive, courteous, and efficient service to all guests.
Requirements: High school diploma or equivalent required; positive attitude and passion for delivering outstanding customer service; professional appearance and demeanor; ability to multitask, problem-solve, and handle guest complaints; strong communication and math skills; knowledge of safety and security procedures; training in security, alcohol, and health and safety protocols; ability to work collaboratively with other departments; proficiency in operating basic office equipment and computer systems; training new staff members; understanding of hotel products and services.
Benefits: employee discount on food and beverages, 401(k) retirement plan, flexible work schedule, comprehensive health insurance
