Position: Field Support Specialist (On Call)
About: SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, SPS provides Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge, and Conference Room Management, along with Document Processing Services using cutting-edge technologies for sectors like banking, insurance, legal, higher education, and professional services. SPS is dedicated to delivering top-notch outsourcing experiences to clients, providing employees with challenging career opportunities, competitive benefits, and diverse development training programs, fostering a culture of access, inclusion, equity, and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants without discrimination based on various protected characteristics.
Requirements: High school diploma (or equivalent) required; 6+ months prior work experience preferred; ability to work assigned work hours determined by the manager; excellent organizational and time management skills; analytical abilities and aptitude in problem-solving; superb written and verbal communication skills; current knowledge or ability to learn computer-based systems; required to maintain an overall professional appearance and attitude; adhere to all policies and procedures required
Benefits: Career Growth: An opportunity for skill development leading to uncovering other career opportunities, Learning & Development: Promoting a work culture of learning, We Recognize Talent: Offering recognition programs for all levels of employees, Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering
