Position: Field Support Specialist
About: The Field Support Specialist will be assigned to provide backfill coverage within their assigned region, filling in for staff that will be on scheduled and unscheduled time off. This position requires flexibility as there will be multiple locations the FSS could be assigned to. The goal for this role is to ensure customers are supported with continuous coverage in conformance of service level agreements. The FSS Representative provides exceptional overall office services experience, delivering operational functions in shipping & receiving, print & binding, facilities, hospitality, concierge, reception, data entry, document scanning, and inventory/supplies management.
Requirements: High School Diploma (or equivalent) required; 6+ months prior work experience preferred; Ability to work assigned work hours determined by manager; Excellent organizational and time management skills; Analytical abilities and aptitude in problem-solving; Superb written and verbal communication skills; Current knowledge or ability to learn computer-based systems required for functions of position; Required to maintain an overall professional appearance and attitude; Adhere to all policies and procedures required.
Benefits: Health savings account, Disability insurance, Health insurance, Dental insurance, Paid time off, Employee assistance program, Vision insurance, 401(k) matching, Life insurance, Pet insurance
