Position: Field Service Manager – Food Equipment Repair
About: Rich’s is a family-owned food company dedicated to inspiring possibilities, providing cakes, icings, pizza, appetizers, and specialty toppings globally. With a focus on helping food industry professionals compete, Rich’s operates in 100 locations worldwide, with annual sales exceeding $4 billion.
Requirements: Bachelor’s degree in business, Operations Management, or a related field; minimum of 5-7 years of work experience in service network management, operations, or a similar role; strong understanding of contract negotiation, SLA management, and vendor relations; proven ability to analyze data and make strategic decisions; excellent communication, negotiation, and leadership skills; ability to work in a fast-paced environment and manage multiple priorities; knowledge of industry regulations and compliance requirements; up to 25% travel required
Benefits: health insurance, 401(k), flexible work schedule, comprehensive employee discount on food and beverages
