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Executive Director of Operations at HMSHost

New York, NY HMSHost

Position: Executive Director of Operations

About: Lead operations at John F. Kennedy International Airport (JFK) as the Executive Director of Operations with HMSHost by Avolta, overseeing a diverse portfolio of restaurants, commissaries, and warehouses. You will drive operational excellence, maintain high-quality standards, and ensure profitability. As a key leader, you’ll collaborate with airport authorities and stakeholders to optimize performance and cultivate a culture of success across all locations.

Requirements: Requires 10 or more years as a successful restaurant operations leader or substantially equivalent business experience with P&L responsibility and a proven track record in a leadership capacity with multi-unit, multi-brand restaurant operations, simultaneously operating over 30 restaurants; Requires a demonstrated successful track record managing highly visible relationships with both public and private clients and stakeholders (City Councils, Airport authorities, developers, landlords, DBEs, Unions, and joint venture partners); Requires experience managing subordinate leaders and holding them accountable for commitments, performance, and outcomes; Requires a demonstrated successful track record creating and communicating a strategic vision, and then mobilizing a team to deliver concrete and measurable results against the Company’s strategy and goals; Requires proven sales growth and operating profit, while continuously improving customer delight, associate engagement, and landlord satisfaction; Requires a demonstrated commitment to developing restaurant leadership talent, adopting, and embodying best-in-class employee engagement practices, and building a diverse and inclusive team and work environment; Requires demonstrated business and financial acumen, through the understanding and application of Variance Analysis, Trend Analysis, and Analysis of Return on Investment to the level expected to oversee over $100M in restaurant operations

Benefits: employee discount on food and beverages, 401(k), flexible work schedule conducive to work-life balance, comprehensive health insurance

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