Position: Entry Level Customer Service – Albuquerque
About: Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of clients by assisting in investments and future planning, delivering benefits to organizations, and providing investment and technology solutions. Join us at Fidelity for endless career opportunities that positively impact lives, supported by flexible benefits at every career stage. Fidelity has been honored with a Glassdoor Employees’ Choice Award, recognized as a top 10 Best Place to Work in 2024. The company values honesty, integrity, and safety within the highly regulated industry, offering opportunities for learning and career growth.
Requirements: High school diploma or GED required; minimum 1 year of customer service experience; ability to establish rapport and relationships through effective communication; great listening skills, professionalism, and empathy towards customers; adaptability and flexibility in various work environments; proficiency in navigating and troubleshooting technology issues; self-motivated teammate with strong social skills; handle a variety of situations towards resolution suitable for all
Benefits: Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, Fitness Reimbursement
