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Director, Operations, Complaints, Appeals & Grievances at Versant Health

Full-time Albany, NY Versant Health $150,000-$160,000 per year

Position: Director, Operations, Complaints, Appeals & Grievances

About: Versant Health is one of the nation’s leading administrators of managed vision care, serving millions of clients nationwide. The company is dedicated to helping members enjoy healthy eyes and vision. As a Versant Health associate, employees can benefit from a comprehensive Total Rewards package including health and dental insurance, tuition reimbursement, 401(k) with company match, pet insurance, and vision insurance for qualified dependents. Versant Health offers opportunities for career advancement and development at all stages.

Requirements: Bachelor’s degree in Business Administration, Healthcare Management, or related field required or equivalent combination of experience and education; minimum of 5 years of experience in complaints, appeals, and grievances or compliance management; minimum of 5 years in a leadership role within a healthcare or insurance setting (vision experience preferred); proven track record of managing complex processes and leading teams to achieve high performance in a regulated environment

Benefits: health insurance, dental insurance, tuition reimbursement, 401(k) with company match, pet insurance, vision insurance, career advancement opportunities

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