Position: Director of Reservations – Palmer House Hilton
About: Step into the iconic elegance and history of the Palmer House, a Hilton Hotel, nestled in the heart of Chicago, setting the standard for luxury and hospitality. Join our team to deliver remarkable guest experiences in a historic setting that offers unmatched style and service.
Requirements: High school diploma or equivalent required; minimum 5 years of experience in hotel reservations or revenue management, with at least 2 years in a leadership role within a large, full-service property; proficiency in reservation systems (preferably ONQ) and an in-depth understanding of revenue management principles and forecasting tools; proven ability to lead, inspire, and develop a team, fostering a high-performing and service-oriented culture; strong ability to analyze data and trends, using insights to inform strategy and drive impactful results; meticulous approach to managing inventory, rates, and guest information, ensuring accuracy and a seamless booking experience
Benefits: Employee discount on food and beverages, 401(k), flexible work schedule conducive to work-life balance, comprehensive health insurance
