Position: Director of Operations – QSR
About: The Director of Operations at Leap Brands manages the day-to-day operations of multiple restaurant locations to ensure smooth functioning, excellent customer experiences, and the achievement of business goals. This role involves leadership in operational management, staff development, financial management, customer experience, compliance, quality control, marketing, technology implementation, strategic planning, and reporting.
Requirements: Education: Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred); Experience: Minimum of 5+ years in restaurant management, with at least 2 years in a leadership or operations-focused role; Leadership: Strong leadership and team-building abilities with experience managing a diverse group; Financial Acumen: Proficient in budget management, cost control, and profit optimization; Communication Skills: Excellent verbal and written communication skills with the ability to interact effectively with customers, staff, and senior management; Problem Solving: Strong analytical skills and ability to resolve operational challenges efficiently; Time Management: Ability to manage multiple tasks and priorities while maintaining a focus on customer satisfaction and operational excellence
Benefits: health insurance, 401(k)
