Director of Operations at Courtyard Los Angeles Pasadena/Old Town

Pasadena, CA Courtyard Los Angeles Pasadena/Old Town $91,000-$96,000 per year

Position: Director of Operations

About: Managed by HHM Hotels, this role is for a Director of Operations who will supervise and manage hotel departments and oversee hotel operations as directed. The potential career path includes progression to General Manager, Area General Manager, and Regional Director of Operations. The essential job functions involve various tasks such as interviewing, training, and supporting associates, ensuring optimal service levels, managing budgets, maintaining guest satisfaction, resolving complaints, and overseeing accounting functions. This position requires working varied schedules, including holidays and weekends, and involves physical activities like standing, walking, and lifting up to 25 pounds. The core beliefs of the company include valuing people as their capability, focusing on service excellence, staying agile, and taking ownership of tasks.

Requirements: Associate or Bachelor’s degree preferred; intermediate knowledge of overall hotel operations

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