Position: Director of Operations
About: Sage Hospitality Group is looking for a Director of Operations to join us at the Hyatt Centric Fisherman’s Wharf San Francisco. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers who harness their entrepreneurial spirit to break preconceived notions. Sage welcomes risk-takers and creative spirits alike, investing in personal and professional growth. Job Overview: Plan and manage two major functions of the hotel (e.g. food & beverage and room operations) to achieve customer satisfaction and quality service while meeting/exceeding financial goals. Position is responsible for short and long term planning and day-to-day operations of two major functions in the hotel. Responsibilities include managing Human Resources, developing and managing budgets and marketing plans, implementing company programs, resolving customer complaints, executing emergency procedures, managing maintenance/sanitation, and assuming General Manager responsibilities in their absence.
Requirements: A four-year college degree or equivalent education/experience; five to ten years of employment in a related position with this company or other organizations; advanced knowledge of the hospitality and business management fields; considerable working knowledge of other major areas with the ability to integrate and communicate information; decision-making skills with general policies and procedures guidance; highly developed communication skills for negotiation, persuasion, and influence; excellent speech and written communication abilities; excellent literacy skills for reports, policies, and procedures; physical ability to inspect hotel premises and mobility to navigate front and back areas, including climbing stairs and regular facility inspections.
Benefits: Sage bonus plan participation, unlimited paid time off, employer matching 401(k) program, health savings and flexible spending accounts, basic Life and AD&D insurance, company-paid short-term disability, paid FMLA leave up to 12 weeks, Employee Assistance Program, great discounts on Hotels, Restaurants, and more, Employee Referral Bonus Program eligibility up to $1,000 per referral
