Position: Director of Guest Experience
About: Four Seasons is a luxury hotel chain known for its commitment to providing exceptional guest experiences worldwide. At the Manhattan location on Billionaires’ Row, guests can expect unparalleled luxury and personalized service. The team at Four Seasons values genuine connections and aims to create lasting impressions on everyone they encounter.
Requirements: High School or Bachelor’s Degree, preferably with a hospitality background; Previous luxury hospitality or customer service experience preferred; Eye for detail, hands-on attitude, strong problem-solving skills and ability to remain calm under pressure or when dealing with stressful situations; Fluent in English, with excellent written and verbal skills. Knowledge of foreign languages is a strong advantage, particularly Spanish, Mandarin, and/or Arabic; Excellent personal presentation, ability to act as FS brand ambassador; Superb time management skills
Benefits: Paid holidays, Health insurance, Dental insurance, Vision insurance, Retirement plan
