Position: Director of Front Office
About: Marriott Long Beach Downtown, located at 111 East Ocean Boulevard, Long Beach, California, is seeking a Front Office Manager responsible for overseeing all front office functions, staff, and security operations. This role involves managing various departments such as Bell Staff, Switchboard Operations, Guest Services/Front Desk, Retail/Gift Shop, Concierge, Valets, and Security to ensure smooth operations and guest satisfaction in a safe environment.
Requirements: High school diploma or GED; 6 years experience in guest services, front desk, or related area; OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related field; 4 years experience in guest services, front desk, or similar role. Strong leadership, communication, and problem-solving skills essential.
Benefits: bonus program, comprehensive health care benefits, 401(k) with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off including sick leave, life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits
