Position: Director of Front Office
About: W Hotels, located at 2201 Collins Avenue in Miami Beach, is seeking a detail-oriented and experienced Front Office Manager to oversee all front office functions, staff, and security operations. This role plays a crucial part in ensuring guest satisfaction, safety, and financial performance within the dynamic and luxury hotel environment of W Hotels.
Requirements: High school diploma or GED; 6 years experience in guest services, front desk, or related professional area. OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in guest services, front desk, or related professional area. Strong leadership, communication, and problem-solving skills; ability to manage multiple teams effectively and prioritize tasks in a fast-paced setting.
Benefits: comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off including sick leave, life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, flexible spending accounts, tuition assistance, pre-tax commuter benefits
