Position: Director of Front Office
About: The Ritz-Carlton Orlando Grande Lakes in Orlando, Florida, United States is seeking a dedicated and professional Front of House Manager to oversee various guest services operations. This luxury hotel is renowned for its exceptional standards in hospitality and customer service, providing guests with unforgettable experiences and setting the bar high for luxury service worldwide. As part of the Marriott International portfolio, The Ritz-Carlton is committed to creating a diverse and inclusive workforce, fostering a people-first culture, and upholding non-discrimination policies based on applicable law.
Requirements: High school diploma or GED; 4 years of experience in guest services, front desk, or related professional area; OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years of experience in guest services, front desk, or related professional area
Benefits: comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, possible incentives like stock awards and deferred compensation plans
