Position: Director of Concierge Services
About: A company in the Washington, DC Metro area is seeking a Director of Concierge Services to oversee the management of operations for Concierge associates, ensuring product quality and compliance with facility standards. The role involves supervising the presentation of residential and commercial properties, requiring demonstrated leadership in customer service management and contract management expertise.
Requirements: Professional experience in concierge management; detail-oriented and organized with strong leadership skills; effective communication with associates, departments, and guests; experience in forecasting, scheduling, and analysis of operating results; proficiency in Microsoft Office Suite and excellent verbal and written communication skills; proven ability in mentoring and leading teams; exceptional time management and hospitality skills with a focus on customer service excellence; commitment to core company values
Benefits: health insurance, 401(k)
