Position: Director of Concierge Services
About: A company in the Washington, DC Metro area is seeking a Director of Concierge Services to oversee the management of operations for Concierge associates, ensuring product quality and compliance with standards. The role involves supervising the presentation of residential and commercial properties with a focus on successful customer service management and contract management expertise.
Requirements: Professional experience in concierge management; detail-oriented and organized with strong leadership skills; effective communication with associates, departments, and guests; experience in forecasting, scheduling, and analysis; proficiency in Microsoft Office Suite; excellent verbal and written communication skills; proven record in team leadership; time management skills; hospitality focus on customer service; role modeling core company values
Benefits: health insurance, 401(k)
