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Director, Head of Capital One Travel Servicing & Operations at Capital One

Full-time Richmond, VA Capital One

Position: Director, Head of Capital One Travel Servicing & Operations

About: Capital One Travel is a premium travel booking portal that can be accessed exclusively by eligible cardholders, offering them the joy of discovering new places, special moments with loved ones, and rewarding perks. The company provides 24/7 customer support to ensure the highest level of service and care for travel plans.

Requirements: Bachelor’s Degree; At least 5 years of Process, Project, or Program Management experience; At least 5 years of Customer Facing Operations experience; At least 3 years of People Leadership experience

Benefits: health insurance, 401(k), flexible work schedule, competitive salaries, diversity and inclusion initiatives

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