Position: Desktop Support Specialist I
About: SFM Mutual Insurance Company, founded in 1983, is looking for a Desktop Support Specialist to configure, administer, and support their information and communication systems. This role involves providing technical support to end-users for PCs, peripherals, and software, as well as managing printer supply inventories and handling voicemail and telephone system updates for employees in a semi paperless office or home office setting.
Requirements: Associate Degree in Computer Information Systems or other IT related discipline, or equivalent relevant work experience; minimum of one year experience working in a technical support function or similar field, preferred; telecommunications and remote employee support experience, preferred; current certification as an A+ Technician, Network+ Technician, and/or Microsoft Certified Technology Specialist, is a plus
Benefits: Affordable Medical, Dental, Vision Insurance, HSA, FSA, Traditional and Roth 401(k) plans with company match, Company contributions to help pay off student loans, Monthly home internet allowance, Free life insurance, STD & LTD, Hybrid work, Opportunities for annual gainshare bonus, Pet insurance, Generous PTO, 9 paid holidays, Paid parental leave, Annual company-wide volunteer day, Adoption financial assistance
