Position: Customer Service Representative I
About: The City of Hollywood is seeking a detail-oriented individual to fill the position of Utility Billing Clerk, responsible for a variety of routine clerical duties related to utility payments and customer accounts. This position involves significant customer interaction, cash handling, and adherence to established procedures. Join a dynamic team and contribute to the efficient operation of utility services in the City of Hollywood.
Requirements: High school diploma or GED plus one (1) year of experience in public-facing roles involving cash handling; associate’s degree plus two (2) years of cash handling and customer service experience preferred. Valid driver’s license with proof of automobile insurance; acceptable background record; ability to operate office equipment and Microsoft Office applications; effective communication and problem-solving skills.
Benefits: paid time off, health insurance, dental insurance, vision coverage, retirement plan, educational reimbursement program, employee assistance program, access to fitness facility
