Position: Customer Service Representative – Hotels/Hospitality
About: Sonder is on a mission to revolutionize hospitality, offering unique properties with bespoke designs and a hotel-like service. They are seeking a Guest Services Representative to enhance the guest experience.
Requirements: Minimum 2 years of customer-facing experience (retail, contact center, food service industry, etc.); Ability to adapt in a rapid growth environment; Strong problem-solving skills; Personable and enjoy communicating via phone, email, and chat; Strong computer literacy skills; Sense of humor; Flexibility to work a varied schedule; Quiet place to work and reliable internet; 2+ years of post-secondary school preferred; Bilingual with verbal and written fluency in English and Spanish a plus
Benefits: Competitive compensation, Generous stock plan, Medical, dental, and vision insurance (where applicable), Flexible vacation, Wellness and volunteering days, Annual free credits and discounts to stay in Sonders, Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork
