Position: Customer Service Representative
About: Lyte Fiber, LLC, a leading provider of fiber optic internet services based in Houston, TX, is seeking a passionate and motivated Customer Service Representative to join their team. The ideal candidate will excel in delivering exceptional customer support through various communication channels, ensuring a positive experience for all customers. Lyte Fiber is committed to delivering top-notch service and building strong customer relationships in the telecommunications and technology industry.
Requirements: High school diploma or equivalent (Bachelor’s degree preferred); Proven experience in a customer service role, preferably in the telecommunications or technology industry; Strong communication skills, both verbal and written; Ability to multitask and manage time effectively in a fast-paced environment; Proficiency in customer service software, CRM systems, and Microsoft Office Suite; Problem-solving skills and attention to detail; Positive attitude and a passion for helping people; Ability to work independently and as part of a team
Benefits: Competitive salary, Health insurance, Paid time off, Training and development opportunities, Dynamic and collaborative work environment
