Position: CUSTOMER SERVICE REP / CONCIERGE 02.2025
About: jetCenters of Colorado is home to the major gateway cities of the majestic Rocky Mountains. jetCenters of Colorado is comprised of three full-service Fixed Based Operators (FBOs) along Colorado’s Front Range, branding safety, service, and security as top priorities. They offer flight services for business, general, commercial, and military aircraft operations. Their award-winning, professional service combined with amenities fully accommodate customers and their aircraft using the jetCenters of Colorado preferred FBO network. jetCenter locations include Colorado Springs, CO, Denver, CO, and Fort Collins-Loveland, CO. The Denver (APA) location is currently seeking to fill a Concierge position, both full-time and part-time. The Concierge position involves handling reservations for hotels, rental cars, and limos for inbound aircraft, processing fuel invoices, providing strong customer service, multitasking, and other assigned duties.
Requirements: Required Education/Experience/Skills/Abilities: Age 18+; High School Diploma or equivalent; Valid Driver’s license, good driving record, and reliable transportation; Ability to communicate effectively both in written and oral form; Must have strong customer service skills; Must be a team player; Must be a quick learner; Must be able to multitask; Must have problem-solving/conflict resolution skills but know when to escalate; Must be able to pass a pre-employment drug screen, security check, motor records check, and non-DOT physical, post-offer; certain positions may require a credit check. Preferred Education/Experience/Skills/Abilities: Age 18+; Prior FBO experience. Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Compensation includes a base salary and competitive benefits package. (Must be full-time to be eligible for benefits). Salary Range: $18-21 per hour, depending on experience/location.
Benefits: competitive benefits package, full-time eligibility for benefits, Equal Employment Opportunity and Affirmative Action Employer, position(s) open until filled
