Position: Customer Service Associate
About: As a Customer Service Associate in Miami, FL, this role entails delivering white-glove service and concierge-level support to customers, ensuring excellence and exceeding expectations in all interactions. The position plays a vital role in fostering long-term relationships and loyalty through personalized assistance and guidance, both remotely and on-site.
Requirements: High school diploma or equivalent; 3-5 years of customer service experience, preferably in a call center or support role; strong communication skills; ability to multitask and handle high-volume interactions efficiently; proficiency in Microsoft Office Suite and CRM software; strong problem-solving and conflict-resolution abilities; ability to work independently and collaboratively in a hybrid work environment
Benefits: health insurance, dental insurance, paid time off
