Position: Concierge – The Lark Uptown
About: Holland is seeking a part-time Concierge to join our dedicated team at The Lark Uptown near vibrant downtown Oakland near Lake Merritt. The Concierge meets and greets all visitors and Residents of the property, provides excellent customer support and information about the community.
Requirements: Education: High school diploma or equivalent is required; A college degree or related coursework is preferred. Experience: One to two years of customer service or hospitality experience required; Minimum of one year sales experience is preferred. Knowledge, Skills and Abilities Required: – Excellent communications and organizational abilities – Intermediate to advanced computer literacy to include knowledge of all MS Office programs and the internet – Basic office organizational skills: filing, supplies inventory and ordering, mailing/shipping, office equipment upkeep/contract maintenance – Ability to deal well with people and develop a positive rapport – Strong diplomacy skills – Good verbal and written communication skills – Independent decision-making ability – Ability to accurately perform basic to intermediate mathematical functions – Initiative and resourcefulness – Strong customer service orientation
Benefits: Competitive hourly pay, Opportunity for bonus potential, Professional development opportunities, Positive and supportive work environment, Part-time schedule