Position: Concierge – The Lark
About: Holland Partner Group is excited to have a customer service-oriented individual join our collaborative team at The Lark in Oakland, CA. The Concierge meets and greets all visitors and Residents of the property, provides excellent customer support and information about the community.
Requirements: Education: High school diploma or equivalent is required; A college degree or related coursework is preferred. Experience: One to two years of customer service or hospitality experience required; Minimum of one year sales experience is preferred. Knowledge, Skills and Abilities Required: Excellent communications and organizational abilities; Intermediate to advanced computer literacy to include knowledge of all MS Office programs and the internet; Basic office organizational skills: filing, supplies inventory and ordering, mailing/shipping, office equipment upkeep/contract maintenance; Ability to deal well with people and develop a positive rapport; Strong diplomacy skills; Good verbal and written communication skills; Independent decision making ability; Ability to accurately perform basic to intermediate mathematical functions; Initiative and resourcefulness; Strong customer service orientation.
Benefits: health care benefits (Medical, Dental, Vision, HSA, FSA), income replacement (Long-term Disability), retirement savings through our 401(k) including employer match, Supplemental benefits (Accident, Hospital Indemnity, Critical Illness, Short-term Disability, Commuter FSA), Employee Assistance Program (EAP), Tuition Reimbursement, Paid Time Off (PTO), state mandated Paid Sick Leave, paid holidays, Volunteer Time Off (VTO), generous Sabbatical after every 5 years of service, Profit share programs, Housing discounts may be available dependent on the property, ownership approval, and unit availability
