Position: Concierge – Proactive Hiring
About: Air Canada is seeking dynamic and enthusiastic individuals to fill full-time permanent positions for Concierge Agents at the San Francisco Airport. Concierge Agents ease the way for our premium customers through their entire airport experience.
Requirements: Knowledge and experience as an Airport Customer Sales and Service Agent would be considered an asset; Superior knowledge of airline service information and airport procedures would be considered an asset; Strong knowledge of local city attractions, events, hotels, restaurants, and services; Ticketing experience would be considered an asset; Customs Seal required and is subject to approval by U.S. Customs and Border Protection and/or third-party equivalent; Security clearance and USCBP clearance required; Excellent customer service skills; Strong desire to consistently exceed customer expectations while providing personalized service; Proactive, take charge attitude in resolving problems with creative solutions; Good sense of judgment in balancing customer interests with company policy; Superior leadership and people skills with a demonstrated ability to work as a team player; Self-motivated with an excellent ability to work under pressure while handling multiple tasks at the same time; Impeccable grooming, excellent organization skills, strong attention to detail; Excellent attendance record; Willing and able to work in a team environment
Benefits: Employee discount on food and beverages, 401(k), Flexible work schedule conducive to work-life balance, Comprehensive health insurance
