Position: Concierge – Part Time (The Cromwell LV)
About: Provide five star hotel-quality concierge services. The Concierge pro-actively anticipates the needs of the guests so solutions can be offered before being requested, personalizing the delivery of the service to meet the specific needs of each guest, reminding the guest of scheduled events and appointments.
Requirements: Prefer a minimum of two years prior hospitality experience; Some higher education or vocational training specializing in the hospitality industry desired; Excellent geographic knowledge of the surrounding area; Have flexibility to work different shifts; Maintain a clean cut and professional appearance; Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; Ability to deal with problems involving several concrete variables in standardized situations; Ability to perform basic math skills such as addition, subtraction, multiplication and division; Requires strong communication, organizational, decision-making and interpersonal skills; Ability to be detail-oriented while maintaining thorough follow-through; Ability to multi-task and to work well under pressure; Requires professional demeanor with ability to use independent judgment to handle any guest services matters and needs; Proficiency with electronic resources such as Internet search, Outlook, Word, Go Concierge, HotSOS, and LMS; Ability to stand, walk, sit, talk, and use phone; Ability to lift up to 20 pounds; Requires the use of close and distance vision
Benefits: Health insurance, Paid time off, Employee discounts, Professional development opportunities, Work-life balance
