Position: Concierge job
About: Cambridge Senior Living is a beautiful and updated nursing facility with warm and friendly staff, proudly supported by Marquis Health Consulting Services. The facility provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any kind. Come meet the team at Cambridge Senior Living and see why we stand out from the rest.
Requirements: Previous experience in customer service-related field required; Experience in healthcare setting required; Exceptionally strong customer service orientation, presence, and perspective; Knowledge of customer service strategies and tactics; Excellent ability to communicate effectively with patients, visitors, and staff at all levels of the organization; Excellent verbal and written communications skills and phone etiquette; Experience in dealing with multiple demands simultaneously; Ability to deal with people of varying personalities and temperaments; Ability to take initiative to resolve immediate problems
Benefits: Employee referral bonus, Employee engagement and culture committee, Employee assistance program (EAP) resources