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Concierge job at Marquis Health Services

Full-Time Springfield, MA Marquis Health Services

Position: Concierge job

About: Mont Marie Rehabilitation and Healthcare Center, proudly supported by Marquis Health Services, is seeking a Fulltime Concierge to join their team. This position offers a Monday through Friday schedule from 11am to 7pm.

Requirements: Primary series of the COVID-19 vaccine required; Current and active CNA license in MA strongly preferred; Previous experience in customer service-related field required; Experience in healthcare setting required; Exceptionally strong customer service orientation and presence; Knowledge of customer service strategies and tactics; Excellent ability to communicate effectively with patients, visitors, and staff at all levels of the organization; Excellent verbal and written communication skills and phone etiquette; Experience in dealing with multiple demands simultaneously; Ability to deal with people of varying personalities and temperaments; Ability to take initiative to resolve immediate problems

Benefits: Employee referral bonus, Health, vision, and dental benefits, 401(k) with match, Employee engagement and culture committee, Company sponsored life insurance, Employee assistance program (EAP) resources

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