Position: Concierge job
About: Crew Life at Sea in Miami, FL, United States, is seeking a dedicated and customer-focused Concierge to provide exceptional service and support to guests aboard the cruise ship. The ideal candidate will be responsible for ensuring guest satisfaction, delivering personalized recommendations, and coordinating special arrangements to create memorable experiences during their voyage on the ship.
Requirements: Previous experience in a customer service role, preferably in a luxury or hospitality setting; excellent communication and interpersonal skills, with a friendly and approachable demeanor; strong organizational and time-management skills, with the ability to multitask and prioritize in a fast-paced environment; knowledge of cruise ship operations and destinations is an asset; proficient in Microsoft Office and reservation systems; fluent in English, both written and verbal. Knowledge of additional languages is a plus; must be able to work flexible hours, including evenings, weekends, and holidays
