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Concierge job at Aimbridge Hospitality

Cambridge, MA Aimbridge Hospitality

Position: Concierge job

About: Aimbridge Hospitality at Charles Hotel is seeking a Guest Service/Front Desk Agent to provide attentive, courteous, and efficient service to all guests from arrival to departure. The role involves answering guest inquiries about city events and attractions, engaging guests in conversation and recognition, and promptly resolving any guest issues. Additionally, arranging transportation needs for guests is part of the responsibilities. Immediate hiring.

Requirements: High school diploma or equivalent required; previous experience in guest service or front desk roles preferred; excellent communication and customer service skills; ability to multitask and solve problems effectively

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